A Claimant who wishes to ask The Siam Refractory Industry Co., Ltd to discontinue the proliferation of certain computer data or to remove such computer data which is deemed to constitute a computer offence under Section 14 of Computer-related Offences Act B.E. 2550, as amended by Computer-related Offences Act (No.2) B.E. 2560, from a computer system of The Siam Refractory Industry Co., Ltd shall contact and personally submit a Complaint Form together with Supporting Documents (including Additional Supporting Documents, where applicable) to the person-in-charge at Head office of The Siam Refractory Industry.
Only after the submission of the aforesaid Complaint Form and Supporting Documents (including Additional Supporting Documents, where applicable) shall the Company initiate the proceedings to discontinue the proliferation of the aforementioned offending computer data or to remove such offending computer data from its computer system. All copies of the documents must be certified true by the Claimant and shall be submitted to the person-in-charge in person.
The attorney shall show his/her original identity card to the person–in-charge.